Privacy Policy

Overview

TBA Insurance (“TBA Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, the limited circumstances in which it is shared, and the choices available to you.

By using our website or submitting information through our forms, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit information to us.

Information We Collect

We collect information in two ways: information you provide directly, and information gathered automatically as you browse the site.

• Information you provide: When you complete a contact or quote request form, you may share your name, email address, phone number, organization, and any details you include in your message.
• Information collected automatically: Like most websites, we automatically receive standard technical data such as your IP address, browser type, device information, referring pages, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to operate our business and respond to you. Specifically, we use it to:

• Respond to inquiries, quote requests, and service questions.
• Provide, maintain, and improve our insurance services and website.
• Communicate with you about your coverage, renewals, and account.
• Understand how visitors use the site so we can improve its content and performance.
• Comply with legal, regulatory, and insurance-industry obligations.

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences and to measure site traffic and usage patterns. Cookies are small text files stored on your device that help the site function and help us understand which pages are most useful.

We may use third-party analytics services to compile aggregated, non-identifying statistics about site usage. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the site may not function properly if cookies are disabled.

Third-Party Services

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business — such as insurance carriers, underwriters, hosting providers, and analytics vendors — strictly to deliver the services you request.

These partners are permitted to use your information only as necessary to perform services on our behalf, and they are obligated to keep it confidential. We may also disclose information when required by law, regulation, legal process, or to protect the rights, property, or safety of TBA Insurance, our clients, or others.

Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. While no method of transmission or storage is completely secure, we work to protect your information and review our practices regularly.

We retain personal information for as long as needed to fulfill the purposes described in this policy, to maintain your account and coverage records, and to comply with our legal and regulatory obligations.

Your Rights & Choices

You may request to review, update, or delete the personal information we hold about you, subject to applicable legal and insurance-recordkeeping requirements. You may also opt out of non-essential communications at any time by contacting us using the details below.

Children’s Privacy

Our website is intended for a general, adult audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us: